Q.1

ISDN uses _____ technology.

  • only digital
  • digital and analog
  • only analog
  • neither digital nor analog
  • mostly digital
Q.2

Which is LEAST likely to interfere with upgrading to a newer DOS version?

  • ROM BIOS
  • Video controller
  • Compressed drives
  • Existing backup files
  • None of the above
Q.3

What are the most likely conditions for ESD?

  • Hot and dry
  • Hot and wet
  • Cold and dry
  • Cold and wet
  • None of the above
Q.4

What IRQ is used for COM 2?

  • 4
  • 3
  • 2
  • 1
  • None of the above
Q.5

During the fusing process, toner is:

  • dry pressed into the paper
  • electrically bonded to the paper
  • melted into the paper
  • glued to the paper
  • high pressure sprayed onto the paper
Q.6

Before sending data, a modem sends a request to send signal, or RTS.

  • True
  • False
Q.7

Which component must be vacuumed or replaced during preventative maintenance on a laser printer?

  • Scanning mirror
  • Toner cartridge
  • Ozone filter
  • All of the above
  • None of the above
Q.8

In addition to I/O port addresses, SCSI adapters also use a range of ROM addresses for their onboard BIOS.

  • True
  • False
Q.9

The buffers statement is found in what file?

  • Config.sys
  • Autoexec.ncf
  • Autoexec.bat
  • Neb.cfg
  • None of the above
Q.10

Your IDE hard drive is not spinning up when you turn on the PC. What is the most likely problem.

  • bad data cable
  • incorrect jumper setting on drive
  • loose molex connector
  • virus
  • tfad system board
Q.11

You can place an ISA device in an EISA slot.

  • True
  • False
Q.12

In which phase of the laser printing process is a positive charge placed on the paper to pull the toner from the print drum?

  • Writing
  • Transferring
  • Conditioning
  • All of the above
  • None of the above
Q.13

Which controller would support an external CD-ROM drive?

  • ESDI
  • ARLL
  • MFM
  • SCSI
  • None of the above
Q.14

What can you use to ensure power is not interrupted, resulting in corrupted data?

  • UPS
  • Proper grounding
  • Surge protector
  • Nuclear powered thermal protective underwear
  • None of the above
Q.15

When configuring is a network interface cards without jumpers or plug and play, what is used to set the IRQs?

  • DMA
  • CMOS
  • the OS
  • configuration software
  • None of the above
Q.16

Which is the easiest component to environmentally recycle?

  • Motherboards
  • CMOS batteries
  • Toner cartridges
  • Cathode ray tubes
  • None of the above
Q.17

A dialog box with a bomb appears oh a Macintosh screen. What type of problem has occurred?

  • A RAM problem
  • A software problem
  • A ROM problem
  • An ADB problem
  • None of the above
Q.18

Which REQUIRES an anti-static bag for transport?

  • Monitor
  • Floppy disks
  • Power supply
  • I/O controller
  • None of the above
Q.19

A static jolt of as little of _____ volts can fry most any PC integrated circuit.

  • 200
  • 30
  • 1000
  • 200
  • 500
Q.20

When configuring a new network interface card for installation, which of the following would be a valid I/O address?

  • 378
  • 2F8
  • 3F8
  • 360
  • None of the above
Q.21

What does the acronym RTS represent?

  • Required to save
  • Ready to start
  • Request to send
  • Right to separate
  • None of the above
Q.22

To test for AC ripple on a PC power supply, you would set the volt/ohm meter for:

  • DC voltage scale
  • AC voltage
  • OHM scale
  • Farad scale
  • None of the above
Q.23

How many DMA channels are in an AT-machine?

  • 3
  • 4
  • 7
  • 8
  • None of the above
Q.24

A laser printer generates a totally black page, what is the cause?

  • malfunctioning imaging laser
  • low level in the toner cartridge
  • no power to transfer corona
  • no power to the primary corona
  • None of the above
Q.25

When a bearing in the power supply fan goes out, what should you replace?

  • fan
  • case
  • bearing
  • power supply
  • None of the above
Q.26

Which controller would support an external CD-ROM drive?

  • ESDI
  • ARLL
  • MFM
  • SCSI
  • None of the above
Q.27

COM1 is typically represented by which of the following?

  • 15 pin port
  • 9 pin male port
  • 9 pin female port
  • 25 pin male port
  • None of the above
Q.28

Which provides the fastest access to large video files?

  • Optical drives
  • IDE hard drives
  • SCSI hard drives
  • EIDE hard drives
  • None of the above
Q.29

Which component stores an electrical charge?

  • diode
  • rectifier
  • capacitor
  • resistor
  • transistor
Q.30

What would you ask to determine if the display is working?

  • Is there a video cursor or action on the screen?
  • Did the computer beep or chime?
  • Is there high voltage static on the screen
  • Is the brightness or contrast turned up or down?
  • All of the above
Q.31

MSD exe does not have information on:

  • cache
  • video
  • operation system
  • com ports
  • None of the above
Q.32

When connecting a ribbon cable to a connector, how do you know which direction to plug it in?

  • The red line in the cable goes to the highest pin number
  • The colored line in the cable goes to pin #1
  • It does not matter
  • The blue or red line in the cable goes away from the power connector
  • None of the above
Q.33

Static electricity thrives is which type of environment?

  • cold and humid
  • warm and humid
  • warm and dry
  • cold and warm
  • cold and dry
Q.34

A standard multimeter is ideal for measuring a monitors high voltage output.

  • True
  • False
Q.35

Which device should not be plugged into a standard ups?

  • monitor
  • laser printer
  • ink-jet printer
  • an external modem
  • None of the above
Q.36

The ATAPI compliance is stands for?

  • CDROM
  • Bus mastering
  • Mass storage device
  • All of the above
  • None of the above
Q.37

Which provides the fastest data access time?

  • RAM
  • ROM
  • CD-ROM
  • Hard disk
  • None of the above
Q.38

You must service the laser printer in your office. Which part of the printer shoud you avoid touching because it is hot?

  • fuser
  • printer head
  • primary corona
  • high-voltage power supply
  • None of the above
Q.39

An anti static strap uses a small _____ to make sure you do not become the least path of resistance to the ground?

  • capacitor
  • diode
  • transistor
  • resistor
  • None of the above
Q.40

You are installing an IDE hard drive that will be your boot drive. Which is the correct order of steps that need to be followed?

  • jumper properly, auto-detect(or configure manually) in CMOS, low level format, high level format, partition
  • jumper properly, auto-detect(or configure manually) in CMOS, partition, high level format with / s switch
  • jumper properly, partition, auto-detect(or configure manually in CMOS, high level format with /s switch
  • jumper properly, auto-detect in CMOS, regular format
  • jumper properly, partition, low level format, high level format
Q.41

You should never put floppy drives, hard drives, or even VCR tapes or cassette tapes on top of speakers (or near any other source of magnetism) because of:

  • RFI
  • EMI
  • EXE
  • FYI
  • IOU
Q.42

What command is used to hang up a MODEM when using the "AT Command set"?

  • ATZ
  • ATD
  • ATR
  • ATH
  • None of the above
Q.43

In inkjet technology the droplets of ink are deflected by?

  • Electrically Charge Plate
  • Multi directional nozzle
  • High pressure jets
  • All of the above
  • None of the above
Q.44

With a dot matrix printer, light then dark print is most commonly caused by:

  • Erratic paper advancement
  • Erratic ribbon advancement
  • Misaligned print head
  • Overheating print head
  • None of the above
Q.45

From what location are the 1st computer instructions available on boot up?

  • ROM BIOS
  • CPU
  • boot.ini
  • CONFIG.SYS
  • None of the above
Q.46

When is the risk for electrostatic discharge the greatest?

  • Day time
  • High humidity
  • Low humidity
  • Night time
  • None of the above
Q.47

Which of the following FRUs would be considered both an input/output device?

  • Video board
  • SCSI host adapter
  • System board CPU
  • All of the above
  • None of the above
Q.48

When configuring a new network interface card for installation, which of the following would be a valid I/O address?

  • 378
  • 2F8
  • 3F8
  • 360
  • None of the above
Q.49

Which type of cable is most likely in use with rj-connectors?

  • 10base2
  • 10base5
  • 10baseT
  • 10baseFL
  • None of the above
Q.50

How many bits in a byte?

  • 16
  • 8
  • 255
  • 10
  • 2 to the 9th power
0 h : 0 m : 1 s