Q.1.
______________ is not a process tools for TQM systems.
Q.2.
Which company is known for its TQM approach?
Q.3.
What is Total Quality Management?
Q.4.
Managers must provide training for all employees in the aspects of critical thinking and good decision making
Q.5.
It is management approach wherein decision making is shared with the subordinates
Q.6.
The aim of Just-In-Time manufacturing principle is to eliminate
Q.7.
What is the method used for optimizing processes that involves continual reduction of waste?
Q.8.
Select TRUE or FALSEThe project plan can still be modified during the Execution stage of a TQM approach
Q.9.
Select TRUE or FALSEIn implementing TQM approach on a project, setting project roadmap is done during the performance and monitoring
Q.10.
Select TRUE or FALSEProject feasibility is involved during the closure stage of the TQM approach within a project
Q.11.
The followings are the way to achieve quality EXCEPT:
Q.12.
Select the three (types of quality approaches
Q.13.
Which one of followings is NOT included as the Three Key Performance Criteria?
Q.14.
Choose the correct answer for the statement below. “Train people to follow good work habits and to strictly follow workplace rules”
Q.15.
Select True or False for the statement:Total Quality Management (TQM) does not emphasise on customers when delivering quality approaches
Q.16.
What is Seiso ?
Q.17.
What is the meaning of Kaizen?
Q.18.
The ISO:certificate awarded is normally valid for ------- years.
Q.19.
Where was Total Quality Management first developed?
Q.20.
ISO:series of quality standards was formulated by -------