Q.1

The first step in the human resource planning process is

  • Assessing future demand
  • Assessing future supply
  • Preparing a job analysis
  • Forecasting future human resource needs
Q.2

Conflict resolution skills include which of the following?

  • defining the problem, proposing solutions, and listening
  • disagreeing, arguing, talking, and making up
  • arguing, asking questions, and consulting others
  • all of the above
Q.3

What is the most important step in prioritizing goals?

  • deciding what is most important
  • having multiple tasks lined up for each goal
  • determining categories for various goals
  • writing a list of goals
0 h : 0 m : 1 s