write non-compliance with HOS regulation, including log books
71%
hours of service not compliance
0%
high driver aid numbers
29%
what should you do if you don't have an access code?
0%
they damage property and/or the vehicle
Q.2.
a term referring to when another delivery associate or DSP helps a driver complete the delivery on a package
17%
level 3 DOT inspection
33%
level one DOT inspection
50%
rescue route
0%
in the back
Q.3.
8 to 15 seconds
60%
to eliminate distractions using REPS and Checks, how long do you need for eye lead time?
0%
these are cards we leave for customers if we are able to deliver a package.
20%
Scan every delivery bag and package before beginning your route
20%
being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
Q.4.
The moment when you identify that you need to begin breaking to stop in time for the light. you can imagine a line that you will stop behind for entering the intersection.
0%
together
25%
hours of service not compliance
75%
point of decision
0%
violations
Q.5.
you walk up to a house to deliver, and a dog suddenly approaches. what do you do?
67%
call the customer, then call driver support SDS, and then call dispatch
0%
compare the address listed on the package label with the address listed in the delivery app, and the physical address listed on the home
33%
call me move to a safe location while keeping the dog in sight. use the packages as a barrier between you and the dog. call the customer to schedule an alternative delivery location. then, report it using the delivery application.
0%
call driver support SDS then call the customer, and lastly call dispatch.
Q.6.
when stopped in traffic, allow for one car length of space in front of you equal to the size of the vehicle you are driving to provide you with an adequate cushion of...
0%
true
0%
point of decision
50%
street curb
50%
space
Q.7.
what should you do with undelivered packages?
0%
Scan every delivery bag and package before beginning your route
100%
check in with your DSP and bring any undeliverable packages back to the Amazon return to station desk
0%
bring any undelivered packages back to the station at the end of your route
0%
driver's license, Amazon ID badge, and high visibility safety vest
Q.8.
what is a stale green light?
100%
a green traffic light that is about to change because it has been green since it has been in your horizon.
0%
DVIC is critical to keeping people in vehicle safe or on the road
0%
you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them.
0%
test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
Q.9.
what is REPS and Checks
100%
Amazon's foundational safe driving system
0%
bring any undelivered packages back to the station at the end of your route
0%
12 hours is the maximum amount of hours that can be worked
0%
being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
Q.10.
delivery associates/flex drivers are not allowed to drive faster than... in station or on property.
0%
60hrs
0%
DSP
0%
1,3,5,7
100%
5 mph
Q.11.
when parking on a hail or incline secure your vehicle's wheels in the direction of the
0%
FICO scoring
100%
street curb
0%
in the back
0%
driver aid number
Q.12.
according to the Federal motor Carrier safety administration, 70% of all rollover accidents involve driver error because of
0%
Do you push or pull a cart?
0%
Scan every delivery bag and package before beginning your route
50%
speed, lack of attention, and quick move into overcorrect.
50%
call the customer, then call driver support SDS, and then call dispatch
Q.13.
how can you provide a positive customer experience?
0%
driver's license, Amazon ID badge, and high visibility safety vest
0%
prevent controllable incidents
100%
by treating each package like it's your own
0%
secure your vehicle at each and every stop
Q.14.
what is the first thing you do if a dog is loose at the delivery location?
0%
vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
50%
driver support SDS, your DSP representative, and the customer.
50%
stay in the vehicle and call the customer
0%
pushing keeps the weight of the dolly in your power zone
Q.15.
why is it important to push a dolly instead of pulling it?
0%
pushing keeps the weight of the dolly in your power zone
100%
safe driving can save my life and others' lives around me
0%
driver support SDS, your DSP representative, and the customer.
0%
regulated by the US department of transportation or dot
Q.16.
oversized packages are sorted by zone letter to reflect the order of deliveries on route. this will help assist in loading so that overflow packages that will be delivered first are easy to access
50%
sort zone letter
0%
level two DOT inspection
50%
Yard Marshal
0%
count 1-2-3
Q.17.
the I in dirt stands for
0%
Yard Marshal
0%
initials
100%
reason
0%
a green traffic light that is about to change because it has been green since it has been in your horizon.
Q.18.
Amazon recommends that you do not drive more than....
100%
11 hours in a 14hr period
0%
prevent controllable incidents
0%
scannable code
0%
Areas of high traffic or movement by associates are known as...
Q.19.
Delivery Service Partners
0%
reason
50%
5-8 seconds
50%
DSP
0%
5 mph
Q.20.
department of transportation. delivery associates are required to have a dot physical exam in our subject to compliance, safety, accountability.
0%
5 mph
50%
True
50%
date
0%
count 1-2-3
Q.21.
if a delivery point appears to be more than seven van lengths we recommend...
0%
using the driveway
0%
stay in the vehicle and call the customer
0%
in the help menu
100%
point of decision
Q.22.
for not Amazon lockers you will need to...
0%
Scan every package with the delivery app before delivering the package to the non Amazon locker
0%
vehicle inspections ensure our vehicles are safe and road ready.
100%
compare the address listed on the package label with the address listed in the delivery app, and the physical address listed on the home
0%
to keep delivery associates safe by reducing the number of drivers walking in driver lanes inside the station
Q.23.
get out and look
0%
SDS
100%
True
0%
GOAL
0%
gray
Q.24.
when moving an empty cart, where do you stand for best visibility?
0%
Yard Marshal
0%
FICO scoring
0%
scan at the point of delivery
100%
in the back
Q.25.
after loading your vehicle, wait for the... to give the all clear and signal for everyone to leave.
0%
Eye-Lead time
0%
package ID
100%
Yard Marshal
0%
violations
Q.26.
The T in dirt stands for
100%
Time
0%
DIRT
0%
5-8 seconds
0%
True
Q.27.
you must use me...even when on a flat road
0%
street curb
0%
prevent controllable incidents
0%
package ID
100%
park break
Q.28.
are the blind spots on Amazon vehicles, because they sit higher than traditional vehicles.
100%
1,3,15,7
0%
1,3,5,12
0%
1,3,5,7
0%
1,103,5,7
Q.29.
check for customer notes, contact the customer, contact driver support SDS
0%
speed, lack of attention, and quick move into overcorrect.
0%
by treating each package like it's your own
100%
what should you do if you don't have an access code?
0%
test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
Q.30.
where are the FICO scores displayed
0%
Green lights you did not see turn green
100%
stay in the vehicle and call the customer
0%
displayed in the mentor app
0%
you can use one click entry
Q.31.
acceleration, breaking, cornering, distractions, and speeding affect your...
0%
street curb
0%
using the driveway
0%
violations
100%
FICO scoring
Q.32.
Distance measurered in second, that a driver's eyes look ahead of their vehicle
0%
using the driveway
0%
street curb
0%
FICO scoring
100%
Eye-Lead time
Q.33.
Excel at customer service
100%
E
0%
a green traffic light that is about to change because it has been green since it has been in your horizon.
0%
date
0%
reason
Q.34.
Hotspots
0%
Areas of high traffic or movement by associates are known as...
100%
11 hours in a 14hr period
0%
P
0%
scannable code
Q.35.
coachable behavior incidents
100%
Time
0%
together
0%
defects
0%
840,000
Q.36.
after a driver completes their route they are to...
0%
call dispatch for further instructions. sometimes they may be asked to assist another driver by helping deliver some of their packages. this is called a rescue route
0%
back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
0%
Scan every package with the delivery app before delivering the package to the non Amazon locker
100%
vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
Q.37.
Will be delivered first
0%
low driver aid numbers
100%
displayed in the mentor app
0%
5-8 seconds
0%
you can use one click entry
Q.38.
Amazon recommends that you do not drive more than.... hours in a 7 day period
100%
120hrs
0%
300hrs
0%
6hrs
0%
60hrs
Q.39.
The safe walking distance is about
100%
safe driving can save my life and others' lives around me
0%
being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
0%
Green lights you did not see turn green
0%
seven van lengths or roughly half a football field
Q.40.
histories of crash involvement
0%
5-8 seconds
0%
DVIC Inspection
0%
crash indicator
100%
park break
Q.41.
maintain how many seconds following times received under 30 mph?
100%
7 seconds
0%
2 seconds
0%
17 seconds
0%
6 seconds
Q.42.
what is the most important thing safe driving can do for you?
100%
safe driving can save my life and others' lives around me
0%
call driver support SDS then call the customer, and lastly call dispatch.
0%
prevent controllable incidents
0%
As a delivery associate you must never
Q.43.
why is being a safe driver important?
0%
you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them.
100%
being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
0%
test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
0%
Scan every package with the delivery app before delivering the package to the non Amazon locker
Q.44.
the R in dirt stands for
100%
reason
0%
orange
0%
5-8 seconds
0%
date
Q.45.
if a delivery spot is marked with a blue dot.
0%
in the help menu
0%
low driver aid numbers
0%
you can use one click entry
100%
hours of service not compliance
Q.46.
DOT drivers are required to have a DOT physical exam in our subject to a compliance, safety, and accountability.
0%
count 1-2-3
0%
Yard Marshal
100%
true
0%
SDS
Q.47.
on a typical morning what is the first thing you do as a DA?
0%
bring any undelivered packages back to the station at the end of your route
100%
each day will start by meeting up with the delivery service partner for DSP team to collect your necessary tools
0%
back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
0%
DVIC is critical to keeping people in vehicle safe or on the road
Q.48.
what should you do before you lift a bag full of packages?
0%
each day will start by meeting up with the delivery service partner for DSP team to collect your necessary tools
0%
bring any undelivered packages back to the station at the end of your route
0%
these are cards we leave for customers if we are able to deliver a package.
100%
test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
Q.49.
scan at the door
0%
SDS
0%
M
0%
displayed in the mentor app
100%
S
Q.50.
All of these are things you should avoid for proper station safety etiquette
0%
test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
0%
stay in the vehicle and call the customer
100%
back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
0%
regulated by the US department of transportation or dot
Q.51.
how many ppl die every day in the us because of distracted driving?
0%
14 people
100%
9 people
0%
109 people
0%
1 people
Q.52.
what do you need for Amazon lockers?
0%
to enforce safe driving habits and save lives
0%
compare the address listed on the package label with the address listed in the delivery app, and the physical address listed on the home
0%
bring any undelivered packages back to the station at the end of your route
100%
you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them.
Q.53.
a safe backing distance is roughly about
0%
The length of three delivery vehicles
0%
by treating each package like it's your own
100%
they damage property and/or the vehicle
0%
displayed in the mentor app
Q.54.
how many blind spot incidents occur in the US each year?
100%
840,000
0%
840,10
0%
940,000
0%
840,100
Q.55.
typically just refer to as the TBA. TBA means transported by Amazon. you will use this number anytime you need to refer to a specific package
0%
violations
100%
package ID
0%
FICO scoring
0%
park break
Q.56.
what color are Amazon lockers
0%
park break
0%
together
100%
orange
0%
initials
Q.57.
The D in dirt stands for
0%
Time
0%
DIRT
100%
date
0%
gray
Q.58.
we missed you cards are...
100%
these are cards we leave for customers if we are able to deliver a package.
0%
to keep delivery associates safe by reducing the number of drivers walking in driver lanes inside the station
0%
to enforce safe driving habits and save lives
0%
being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
Q.59.
will be delivered last, if there is a word in place of the driver a number it could be delivered anywhere in the number sequence.
0%
point of decision
100%
scan at the point of delivery
0%
As a delivery associate you must never
0%
high driver aid numbers
Q.60.
what is the top mistake delivery associates make when driving an Amazon vehicle for the first time
0%
scan at the point of delivery
0%
As a delivery associate you must never
100%
they damage property and/or the vehicle
0%
prevent controllable incidents
Q.61.
check your mirrors every...
0%
5-8 seconds
100%
5-16 seconds
0%
5-40 seconds
0%
2-8 seconds
Q.62.
why are vehicle inspections important?
0%
vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
0%
Scan every delivery bag and package before beginning your route
100%
vehicle inspections ensure our vehicles are safe and road ready.
0%
to enforce safe driving habits and save lives
Q.63.
why should you use REPS and Checks
0%
secure your vehicle at each and every stop
0%
bring any undelivered packages back to the station at the end of your route
100%
test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
0%
to enforce safe driving habits and save lives
Q.64.
to seek space using REPS and Checks, how long should you wait at an intersection after the vehicle ahead of you starts moving?
100%
count 1-2-3
0%
count 1-8-3
0%
count 2-2-3
0%
count 99-2-3
Q.65.
which of the following can provide you with support while troubleshooting delivery situations?
0%
vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
0%
back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
100%
driver support SDS, your DSP representative, and the customer.
0%
speed, lack of attention, and quick move into overcorrect.
Q.66.
behaviors that are unprofessional and violate Amazon's policies, this is linked to tier 1 infractions for associates
0%
7 seconds
0%
rescue route
0%
Yard Marshal
100%
violations
Q.67.
it prevents items from falling and injuring you, and it makes your delivery faster and more efficient.
100%
why is it important to load your vehicle correctly?
0%
regulated by the US department of transportation or dot
0%
driver support SDS, your DSP representative, and the customer.
0%
stay in the vehicle and call the customer
Q.68.
what can the REPS and Checks do for you?
100%
prevent controllable incidents
0%
scan at the point of delivery
0%
secure your vehicle at each and every stop
0%
Green lights you did not see turn green
Q.69.
safety is Amazon's top priority and...
100%
being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
0%
bring any undelivered packages back to the station at the end of your route
0%
check in with your DSP and bring any undeliverable packages back to the Amazon return to station desk
0%
DVIC is critical to keeping people in vehicle safe or on the road
Q.70.
recognize hazards
0%
S
0%
L
100%
R
0%
E
Q.71.
Delivery associates
0%
SDS
0%
GOAL
100%
DA
0%
5 mph
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