Lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity
0%
Driver Verifier
0%
Computer Management
0%
Task Scheduler
0%
Task Manager
Q.2.
What is responsible for maintaining an index of files and folders on a hard drive to speed up Windows searches?
0%
Windows Defender
0%
Hardware problem
0%
Windows Firewall
0%
Windows Indexer
Q.3.
A program associated with a file extension
0%
Data Source
0%
File Association
0%
Default Program
0%
Component Services
Q.4.
Which registry key stores information that determines which application is opened when the user double-clicks a file?
0%
Services Console
0%
Disk Management
0%
Windows Indexer
0%
HKEY_CLASSES-ROOT
Q.5.
The relationship between a file type and a supporting application
0%
Windows 7/Vista
0%
Side bar
0%
File Association
0%
Microsoft WEB SITE
Q.6.
A tool that installs drivers so that an application can open a foreign data source
0%
Data Source
0%
Data Source Open Database Connectivity
0%
Performance
0%
Blue Screen
Q.7.
Which of the following can you try if a legacy application is having compatibility problems with Windows 7( Choose all that apply)
0%
HKEY_CLASSES-ROOT
0%
use Run as administrator shortcut menu option
0%
Create a Process
0%
Check the Windows 7 Compatibility Center, Try running the application in compatibility mode, & Try running the program in Windows XP mode
Q.8.
There is no undo feature in the Registry Editor
0%
True
0%
False
Q.9.
The Windows shell is responsible for interacting with hardware
0%
True
0%
False
Q.10.
If you get an error message about a missing DLL, the easiest way to solve this problem might be to reinstall the application
0%
True
0%
False
Q.11.
You do not have to be logged on as an administrator in order to use tools found in Computer Management.
0%
True
0%
False
Q.12.
Windows 7/Vista ______ uses a flash drive or secure digital (SD) memory card to boost hard drives performance
0%
Windows Indexer
0%
Data Source
0%
Ready Boot
0%
Safe Mode
Q.13.
Which Windows utility can be used to monitor the performance of the processor, memory, and hard drive and save the monitored data in logs for future use?
0%
Windows Defender
0%
Performance Monitor
0%
Reliability Monitor
0%
Performance
Q.14.
The six step trouble shooting program can only be applied to software problems
0%
True
0%
False
Q.15.
Appears on the Windows desktop to hold apps called gadgets
0%
Vista Sidebar
0%
Task Scheduler
0%
Replace the hard drive
0%
Hardware problem
Q.16.
Most Microsoft patches and device drivers can be applied to a 32-bit installation and also 64-bit installations
0%
True
0%
False
Q.17.
Which Windows tool monitors activity and alerts you if running program appears to be malicious or damaging the system
0%
Services Console
0%
Windows Defender
0%
Windows Firewall
0%
Windows Indexer
Q.18.
Computers are very complex and have frequent problems so it is very rare that a problem is caused by an error made by the user
0%
True
0%
False
Q.19.
Evaluates key system components to give a higher-level view of the computer's performance
0%
Windows Defender
0%
Windows Experience Index
0%
Windows Firewall
0%
Windows Indexer
Q.20.
Where can a user find out more information about a hardware or network failure that occurred on that particular PC?
0%
Blue Screen of Death
0%
Registry
0%
Event Viewer
0%
System Configuration
Q.21.
Which Task Manger tab allows a user to see how much memory an application has allocated to it that is not available to other programs?
0%
Driver Verifier
0%
Processes
0%
Performance Monitor
0%
Processes Tab
Q.22.
Which of the following is true about Performance Monitor? ( Choose all that apply)
0%
Can save data in logs, can monitor in real time, & helps to identify bottlenecks
0%
NTFS_FILE_SYSTEM
0%
Create a Process
0%
Documentation
Q.23.
Which Windows utility is used to control the Windows and third-party services installed on a system?
0%
Performance Monitor
0%
Services Console
0%
Windows Defender
0%
Disk Management
Q.24.
To solve __________ stop errors after Windows startup, use the web to research the error message
0%
Safe Mode
0%
Blue Screen
0%
Performance
0%
Action Center
Q.25.
The Vista ______ appears on the Windows desktop to hold apps called gadgets.
0%
Safe Mode
0%
CHKDSK /R
0%
Service
0%
Side bar
Q.26.
What is another name for a blue screen error which occurs when processes running in kernel mode encounter a problem ad Windows must stop the system
0%
Windows Indexer
0%
Stop Errors
0%
Safe Mode
0%
Snap-ins
Q.27.
Which of the following can you do if you suspect an application requires more privileges that the currently logged on account?
0%
Research user manuals, reproduce the problem, & decide if hardware is the problem
0%
Applications, Performance, & Processes
0%
Can save data in logs, can monitor in real time, & helps to identify bottlenecks
0%
use Run as administrator shortcut menu option
Q.28.
What is the term given to the individual tools in a console?
0%
Snap-ins
0%
32-bit processors
0%
False
0%
Create a Process
Q.29.
A command that uses ID to stop a process
0%
Vista Sidebar
0%
Safe Mode
0%
Service
0%
Taskkill
Q.30.
WHICH OF THE FOLLOWING UTILITIES CAN BE USED TO TROUBLESHOOT AN IMPROPER SHUTDOWN? (CHOOSE ALL THAT APPLY)
0%
Memory Diagnostics, Event Viewer, & Chkdsk
0%
Event Viewer & Performance Monitor
0%
Blue Screen of Death
0%
System File Checker
Q.31.
A tool that can be used to allow data files to be connected to applications the normally would not use
0%
Data Source Open Database Connectivity
0%
Applications, Performance, & Processes
0%
Windows Firewall
0%
Documentation
Q.32.
Which of the following steps can help form a best guess theory
0%
Create a Process
0%
Become a researcher, make no assumptions, & establish your priorities
0%
use Run as administrator shortcut menu option
0%
Research user manuals, reproduce the problem, & decide if hardware is the problem
Q.33.
A(n) _______ is caused when an application does not properly release memory allocated to it that it no longer needs.
0%
Ready Boot
0%
Stop Errors
0%
Action Center
0%
Memory Leak
Q.34.
Which Task Manger utility tab list system services and other processes associated with applications, together with how much CPU time and memory the process uses?
0%
HKEY_CLASSES-ROOT
0%
Stop Errors
0%
Processes Tab
0%
Processes
Q.35.
Which of the following are tabs found in the Windows Task Manager dialog box? (Choose all that apply)
0%
NTFS_FILE_SYSTEM
0%
Applications, Performance, & Processes
0%
Can save data in logs, can monitor in real time, & helps to identify bottlenecks
0%
Documentation
Q.36.
Which of the following is the last step in the six step troubleshooting method covered in this chapter
0%
Applications, Performance, & Processes
0%
Documentation
0%
Create a Process
0%
NTFS_FILE_SYSTEM
Q.37.
which of the following are valid steps in the six step troubleshooting method discussed in this chapter.
0%
Documentation
0%
Applications, Performance, & Processes
0%
NTFS_FILE_SYSTEM
0%
Establish a theory, & Document outcomes
Q.38.
What should be entered at a command prompt in order to scan all system files
0%
CHKDSK /R
0%
Replace the hard drive
0%
Task Scheduler
0%
Side bar
Q.39.
Which of the following are useful rules to use when troubleshooting Choose all that apply
0%
Information, Warning, & Error
0%
Can save data in logs, can monitor in real time, & helps to identify bottlenecks
0%
Become a researcher, make no assumptions, & establish your priorities
0%
Applications, Performance, & Processes
Q.40.
Which Windows utility gives information about problems and errors that happen over time?
0%
NTFS_FILE_SYSTEM
0%
Reliability Monitor
0%
Driver Verifier
0%
Windows Defender
Q.41.
What does the term x86 refer to
0%
Default Program
0%
HKEY_CLASSES-ROOT
0%
Vista Sidebar
0%
32-bit processors
Q.42.
Which Task Manager tab allows you to show processes from all users to verify no applications are running?
0%
NTFS_FILE_SYSTEM
0%
Processes
0%
Processes Tab
0%
Services Console
Q.43.
A database designed with a treelike structure that contains configuration information for Windows, users, software applications, and hardware devices
0%
Blue Screen of Death
0%
Registry
0%
System Configuration
0%
Event Viewer & Performance Monitor
Q.44.
Which of the following utilities can be used accessed using the Computer Management window? (Choose all that apply)
0%
Event Viewer & Performance Monitor
0%
Event Viewer
0%
System File Checker
0%
Blue Screen of Death
Q.45.
For Windows 7, the __________ tracks problems with applications, hardware, and Windows
0%
Task Scheduler
0%
Reliability Monitor
0%
Action Center
0%
Disk Management
Q.46.
If an application is listed as ___________ in the Task Manager Application tab, you can end it by selecting it and clicking the End Task button at the bottom of the window.
0%
Processes Tab
0%
Computer Management
0%
Documentation
0%
Not Responding
Q.47.
Which windows tool allows an administrator to decrypt a file that is not available because the user account that encrypted the file is no longer accessible
0%
Driver Verifier
0%
Cipher
0%
Processes
0%
False
Q.48.
What should be tried whenever a system is caught in an endless cycle of restarts
0%
Boot into Safe Mode
0%
Microsoft WEB SITE
0%
Reliability Monitor
0%
Replace the hard drive
Q.49.
Can be set to launch a task or program at a future time, including at startup
0%
Create a Process
0%
Disk Management
0%
CHKDSK /R
0%
Task Scheduler
Q.50.
A program that runs in the background and is called on by other programs to perform a background task
0%
Service
0%
Services Console
0%
Data Source
0%
Safe Mode
Q.51.
Another name for a stop error, which happens when processes running in kernel mode encounter a problem and Windows must stop the system
0%
System Configuration
0%
Registry
0%
Windows Experience Index
0%
Blue Screen of Death
Q.52.
Which tool should you consult to find information about a device or service that failed to start?
0%
System Configuration
0%
Event Viewer
0%
System File Checker
0%
System Restored
Q.53.
To find out if programs and services are slowing down Windows startup, boot the system in ______ and watch to see if performance improves
0%
Safe Mode
0%
Task Manager
0%
Blue Screen
0%
Service
Q.54.
Windows Task Scheduler can be set to launch a task or program at a future time, including at startup.
0%
True
0%
False
Q.55.
After solving a problem, it is important to take ___________ to make sure the problem doesn't happen again
0%
Performance Monitor
0%
Preventative Measures
0%
Memory Diagnostics
0%
Reliability Monitor
Q.56.
A service that runs in the background to prevent or filter uninvited communication from another computer
0%
Windows 7/Vista
0%
Windows Indexer
0%
Windows Defender
0%
Windows Firewall
Q.57.
Uses a flash drive or secure digital (SD) memory card to boost hard drive performance
0%
Windows 7/Vista
0%
Windows Indexer
0%
Windows Defender
0%
NTFS_FILE_SYSTEM
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