The effect of an attractive room on the people working in it is an example of which type of nonverbal communication?
100%
environment
0%
third culture
0%
pragmatic
0%
narratives
Q.2.
which is true of communication
75%
everyone does it
25%
touch increases compliance
0%
much communication is unintentional
0%
a drop in vocal pitch or loudness
Q.3.
empathy consists of_____
67%
perspective takingemotional contagionconcern
33%
reflected appraisal and social comparison
0%
rids the body of chemicals caused by stress
0%
rate and pitchdisfluencies and pausestone and volume
Q.4.
perceptual schema includes which constructs
100%
physical and roleinteractionpsychological
0%
being influenced by the obvious
0%
bases a belief on a limited amount of evidence
0%
more than one commonly accepted definition
Q.5.
the fallacy of overgeneralization___________
33%
being influenced by the obvious
0%
whose evaluations are especially influential to us
67%
to change our feelings we need to change our beliefs
0%
bases a belief on a limited amount of evidence
Q.6.
problems that arise when we speak too generally are solved by
67%
making behavioral descriptions
33%
pragmatic
0%
paralanguage
0%
rate and pitchdisfluencies and pausestone and volume
Q.7.
Which of the following are nonverbal signals that indicate a speaker has finished talking and is ready to yield to a listener?
0%
everyone does it
0%
physiological influences
33%
more than one commonly accepted definition
67%
a drop in vocal pitch or loudness
Q.8.
significant others are those people______
0%
whose evaluations are especially influential to us
0%
perspective takingemotional contagionconcern
33%
being influenced by the obvious
67%
being able to set aside your beliefs and consider those of someone else
Q.9.
we notice a dripping faucet because of which factor of attention
25%
abstracting
0%
True
0%
environment
75%
repetition
Q.10.
being open-minded means_____
0%
cmc is not as effective for identity management as face-to-face communication
33%
being able to set aside your beliefs and consider those of someone else
67%
intentional or not intentionalimpossible not to communicateirreversibleunrepeatable
0%
let's meet for lunch tomorrow
Q.11.
To solve confusion that surrounds e-mail messages, correspondents have developed _________ that simulate the nonverbal dimensions of a message.
33%
cognitive conservation
0%
more than one commonly accepted definition
67%
emoticons and smileys
0%
a drop in vocal pitch or loudness
Q.12.
social scientists generally agree that _____ are components of emotions
0%
physical and roleinteractionpsychological
0%
True
100%
physiological changes, non verbal reactions, cognitive interpretations, and verbal expression
0%
cmc is not as effective for identity management as face-to-face communication
Q.13.
culture is______
0%
what can we do to make things better
0%
perspective takingemotional contagionconcern
0%
pleasant words substituted for blunt ones
100%
a matter of perspective and definitionthe language, values, and beliefs people share and learnthe traditions and customs people share and learn
Q.14.
in which culture are people more likely to avoid saying "no"?
0%
narratives
100%
japanese
0%
False
0%
repetition
Q.15.
according to the rational-emotive approach______
0%
whose evaluations are especially influential to us
33%
to change our feelings we need to change our beliefs
67%
rate and pitchdisfluencies and pausestone and volume
0%
bases a belief on a limited amount of evidence
Q.16.
post-WWII americans attend _____ club meetings, family dinners, and social gatherings with friends than pre-WWII americans
20%
fewer
40%
attire
0%
False
40%
True
Q.17.
which of the following is not true about identity management in computer-mediated communication
0%
being able to set aside your beliefs and consider those of someone else
67%
personal space bubbles vary in size according to the person we're with
33%
cmc is not as effective for identity management as face-to-face communication
0%
a drop in vocal pitch or loudness
Q.18.
the term fred casmir uses to refer to "a unique relationship shard by two or more people" when some degree of personal contact has been established is
0%
narratives
67%
third culture
0%
talk louder
33%
pragmatic
Q.19.
which of the following is an accurate statement about communication
100%
paralanguage
0%
cmc is not as effective for identity management as face-to-face communication
0%
what can we do to make things better
0%
much communication is unintentional
Q.20.
what we choose to pay attention to is influenced by_______
67%
repetition
0%
the intensity of the stimuluscontrast or change in the stimulusour motivesour emotional state
0%
rate and pitchdisfluencies and pausestone and volume
33%
what can we do to make things better
Q.21.
statements that have the effect of canceling the thought that precedes them are
33%
"but" statements
33%
abstracting
33%
paralanguage
0%
what can we do to make things better
Q.22.
euphemisms are
67%
pleasant words substituted for blunt ones
0%
let's meet for lunch tomorrow
33%
physical and roleinteractionpsychological
0%
what can we do to make things better
Q.23.
arguments often result when we label out inferences as________
0%
False
100%
facts
0%
True
0%
fewer
Q.24.
a discernible response to a message is
0%
False
0%
rids the body of chemicals caused by stress
0%
everyone does it
100%
feedback
Q.25.
tendencies that distort perceptions include
0%
being influenced by the obvious
0%
being able to set aside your beliefs and consider those of someone else
67%
cognitive conservation
33%
touch increases compliance
Q.26.
communication is more effective when the communicator_______
33%
takes responsibility for making the message clearly useful to the listener
0%
more than one commonly accepted definition
67%
the intensity of the stimuluscontrast or change in the stimulusour motivesour emotional state
0%
rate and pitchdisfluencies and pausestone and volume
Q.27.
which of the following characterizes transactional communication
100%
-communication must be sent through a channel-communication involves communicators' occupying different but overlapping environments-we may be receiving and responding to messages from another person at the same time that she or he is receiving and responding to us-noise may be both physical and psychological
0%
intentional or not intentionalimpossible not to communicateirreversibleunrepeatable
0%
the intensity of the stimuluscontrast or change in the stimulusour motivesour emotional state
0%
touch increases compliance
Q.28.
Which of the following is not included in the term kinesics?
0%
paralanguage
0%
a drop in vocal pitch or loudness
100%
everyone does it
0%
pragmatic
Q.29.
The conclusion that can be drawn from the study of comfortable conversation distance, which found that happily married couples stood 28.5 cm apart and unhappy ones stood 37 cm apart, is _____________.
100%
personal space bubbles vary in size according to the person we're with
0%
bases a belief on a limited amount of evidence
0%
cmc is not as effective for identity management as face-to-face communication
0%
intentional or not intentionalimpossible not to communicateirreversibleunrepeatable
Q.30.
high context cultures tend to
0%
intentional or not intentionalimpossible not to communicateirreversibleunrepeatable
0%
being able to set aside your beliefs and consider those of someone else
0%
if we are superior or inferior to othersif we are the same of different from others
100%
value and emphasize subtle, often nonverbal cutes to maintain social harmony
Q.31.
in the statement, 'mekelle is a good student' the word that is troublesome due to static evaluation is
0%
True
0%
False
0%
is
100%
attire
Q.32.
When Russ gives Joel 'the finger', he is using a nonverbal cue known as a(n) ____________.
0%
False
0%
fewer
0%
True
100%
emblem
Q.33.
Which of the following conclusions can be reached from the study showing those touched lightly on the arm were 70 per cent more likely to sign a petition?
0%
paralanguage
0%
touch increases compliance
100%
physiological influences
0%
a drop in vocal pitch or loudness
Q.34.
which characteristics apply to interpersonal communication
0%
cmc is not as effective for identity management as face-to-face communication
0%
to change our feelings we need to change our beliefs
0%
intentional or not intentionalimpossible not to communicateirreversibleunrepeatable
100%
physiological changes, non verbal reactions, cognitive interpretations, and verbal expression
Q.35.
seeking information that conforms to an existing self-concept is called______
100%
abstracting
0%
cognitive conservation
0%
making behavioral descriptions
0%
more than one commonly accepted definition
Q.36.
kim thinks her roommate julie's constant cleaning is obsessive, and julie thinks that kim is a slob. kim and julie are experiencing a clashing of
100%
narratives
0%
talk louder
0%
environment
0%
third culture
Q.37.
which statement dos not contain powerless language
0%
much communication is unintentional
100%
touch increases compliance
0%
let's meet for lunch tomorrow
0%
bases a belief on a limited amount of evidence
Q.38.
empathy requires_____
0%
value and emphasize subtle, often nonverbal cutes to maintain social harmony
100%
perspective takingemotional contagionconcern
0%
physical and roleinteractionpsychological
0%
open-mindednessimaginationcommitment
Q.39.
saying 'you look nice' instead of 'that color of dress looks good on you' is an example of_________
0%
True
100%
abstracting
0%
repetition
0%
"but" statements
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