Which of the following is every society's most important primary group?a. the peer groupb. the work groupc. the familyd. the play group

Charles Cooley referred to a small social group whose members share personal and enduring relationships asa. an instrumental group. b. an expressive group.c. a primary group.d. a secondary group.

In brief, what does Rosabeth Moss Kanter's research show?a. Organizations must "open up" their structure in order to bring out the best in their employees. b. Employees who hustle are the ones who get ahead. c. Organizational structure has little to do with employee performance. d. Formal organizations typically become oligarchies.

What is Robert Merton's term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals? a. bureaucratic ritualism b. bureaucratic alienation c. bureaucratic innovation d. bureaucratic inertia

In your group, the leader is skilled at using humor to reduce tension and lighten serious moments. Which type of leader does your group have? a. a democratic leader b. a laissez-faire leader c. an expressive leader d. an instrumental leader

A prisoner would consider a maximum-security prison a. a normative organization. b. a coercive organization. c. a utilitarian organization. d. a voluntary organization.