_____ explains the ways in which we judge people differently, depending on the meaning we assign to a given behavior.
0%
Job satisfaction
0%
Attribution theory
0%
Workforce diversity
0%
Core self-evaluation
Q.2.
Which of the following disciplines blends concepts form both psychology and sociology to focus on people's influence on one another?
0%
Individuals
0%
Defining an organization's goals
0%
Social Psychology
0%
surface acting
Q.3.
_____ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.
0%
Gordan Allport
0%
heredity or self concordance
0%
anger
0%
Managers
Q.4.
_______ refers to evaluative statements or judgments concerning objects, people, or events.
0%
Attitude
0%
Job satisfaction
0%
Ability
0%
mood
Q.5.
WHich of the following terms refers to the practice of hiding inner feelings and foregoing emotional expressions in repsonse to display rules
0%
emotion
0%
perception
0%
Individuals
0%
surface acting
Q.6.
Which of the following terms refers to factors such as one's biologicial, pysiologicial and inherent psychological makeup determined at conception?
0%
heredity or self concordance
0%
Defining an organization's goals
0%
surface acting
0%
emotion
Q.7.
______ refers to bottom-line conclusions individuals have about their capabilities, competence, and worth as a person
0%
emotional dissonance
0%
positivity offset
0%
Workforce diversity
0%
Core self-evaluation
Q.8.
The _____ is a personality assessment consisting of 100 questions where respondents are classified as extroverted or introverted, sensing or intuitive, thinking or feeling, and judging or perceiving.
0%
Myers- Briggs Type Indicator
0%
self-serving
0%
personality
0%
Core self-evaluation
Q.9.
______ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.
0%
positivity offset
0%
emotional dissonance
0%
Workforce diversity
0%
Job satisfaction
Q.10.
Which of the following statements is true regarding emotional intelligence
0%
time
0%
Interest
0%
The encompass the ability to apply specialized knowledge.
0%
It comprises a person's ability to detect others' and one's own feelings.
Q.11.
According to the attribution theory, if everyone who faces a similar situation responds in the same way, we can say the behavior shows ________
0%
Systematic
0%
consensus
0%
personality
0%
distinctiveness
Q.12.
According to the attribution theory, ______ is one of the three main factors which attempt to determine an individual's behavior.
0%
perception
0%
Systematic
0%
positivity offset
0%
distinctiveness
Q.13.
The practice of modifying one's true inner feelings based on display rules is know as
0%
emotion
0%
deep acting
0%
surface acting
0%
human skills
Q.14.
Which of the following terms describes basic convictions that "a specific mode of conduct or end-state of existence in personally or socially preferable to an opposite mode of conduct"?
0%
emotion
0%
personality
0%
Values
0%
scientific evidence
Q.15.
Which of the follow determinants of behavior does organizational behavior study?
0%
Interest
0%
scientific evidence
0%
Individuals
0%
emotion
Q.16.
________ may be defined as an individual's current capacity to perform the various tasks in a job.
0%
Physical Abilities
0%
felt
0%
emotion
0%
Ability
Q.17.
_____ refers to the tendency of people to associate two events when in reality there is no conncection
0%
emotional dissonance
0%
personality
0%
High job involvement
0%
illusory correlation
Q.18.
_____ is the sum total of ways in which individual reacts to and interests with others
0%
personality
0%
Physical Abilities
0%
emotional dissonance
0%
perception
Q.19.
With reference to the attribution theory, which of the following terms indicates the extent to which an individual displays different behaviors in different situations
0%
distinctiveness
0%
consensus
0%
surface acting
0%
positivity offset
Q.20.
Surface acting deals only with ______ emotions
0%
Attitude
0%
personality
0%
displayed
0%
Exclusion
Q.21.
Which of the following is the most likely to be related to reduced absences and lower resignation rates?
0%
time
0%
Social Psychology
0%
High job involvement
0%
Individuals
Q.22.
In a workplace, _____ involves overt threats or bullying directed at members of specific groups of employees.
0%
Systematic
0%
Intimidation
0%
emotions
0%
Exclusion
Q.23.
_____ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups
0%
illusory correlation
0%
positivity offset
0%
Workforce diversity
0%
Core self-evaluation
Q.24.
Which of the following is a characteristic of emotions?
0%
Defining an organization's goals
0%
It involves the study of what people do in a company and how it affects the company's output.
0%
emotions are reactions to a person or event.
0%
job involvement
Q.25.
______ is the process by which individuals organize and interpret their sensory impressions in orer to give meaning to their environment
0%
self-serving
0%
personality
0%
surface acting
0%
perception
Q.26.
Which of the following does systematic study use to look at relationships to attribute causes and effects?
0%
High job involvement
0%
Defining an organization's goals
0%
scientific evidence
0%
anger
Q.27.
Organizational commitment is defined as
0%
It involves the study of what people do in a company and how it affects the company's output.
0%
the degree to which employees identify with the organizational they work for and its goals.
0%
they have a voice of decisions
0%
It studies how organizations develop human strengths, foster vitality, and unlock potential.
Q.28.
_______ is the degree to which employees believe the organization values their contribution and cares about their well-being.
0%
Perceived organizational support
0%
emotional dissonance
0%
Defining an organization's goals
0%
Core self-evaluation
Q.29.
Which of the following is a factor present in a situation which may affect a person's perception?
0%
anger
0%
time
0%
scientific evidence
0%
High job involvement
Q.30.
A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is know as
0%
emotional dissonance
0%
emotional labor
0%
positivity offset
0%
human skills
Q.31.
Individuals engage in _______ because it is impossible for them to assililagte everything they see and can take in only certain stimuli.
0%
selective perception
0%
cognitive dissonance
0%
Social Psychology
0%
employee engagement
Q.32.
Employees are most likely to perceive their organization as supportive when
0%
Physical Abilities
0%
they have a voice of decisions
0%
The encompass the ability to apply specialized knowledge.
0%
Perceived organizational support
Q.33.
The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is referred to as ________
0%
consistency
0%
human skills
0%
job involvement
0%
distinctiveness
Q.34.
According to Gordon Allport, ______ is defined as the dynamic organization within the individual of those psychophyscial systems that determine a person's unique adjustments to his/her environment
0%
Systematic
0%
surface acting
0%
perception
0%
personality
Q.35.
Any incompatibility between two or more attitudes or between behavior and attitudes results in _____
0%
selective perception
0%
scientific evidence
0%
cognitive dissonance
0%
Physical Abilities
Q.36.
Which of the following is one of the six essentially universal emotions agreed on by a majority of researchers?
0%
anger
0%
Values
0%
Defining an organization's goals
0%
Individuals
Q.37.
If a person responds to a particular situation int he same way over a long time period, then the attribution theory states that the behavior demonstrates ______
0%
consensus
0%
emotions are reactions to a person or event.
0%
consistency
0%
distinctiveness
Q.38.
When two people witness something at the same time and in the same situation yet interpret it differently, factors that operate to shape their perceptions reside in the _______.
0%
self-serving
0%
perception
0%
perceivers
0%
Systematic
Q.39.
Who defined personality as the dynamic organization within the individual of those psychophysical systems that determine a person's unique adjustments to his/her environment
0%
distinctiveness
0%
emotions are reactions to a person or event.
0%
job involvement
0%
Gordan Allport
Q.40.
_____ refers to feelings that tend to be less intense than emotions and that lack a contextual stimulus
0%
moods
0%
emotional dissonance
0%
mood
0%
illusory correlation
Q.41.
_____ refers to inconsistencies between the emotions people feel and the emotions they project.
0%
Physical Abilities
0%
emotional dissonance
0%
Job satisfaction
0%
positivity offset
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